A game crash is usually caused by memory issues on your device. The best way to fix these issues is to restart your device, which clears the memory (this will not cause any loss of data). If this does not resolve the issue, please contact me.
iPhone & iPad
There is a toggle button on the side of your iPhone that silences the ringer and other tones. If this is set to silent it will silence the game effects.
The sound effects for the game are on the same channel as your music. So, while you can enable/disable the sound effects within the game, the only way to change the volume of the sound effects is the volume control for the main device.
If you need help with your game or App purchase, require a refund for an iTunes purchase or need any help using iTunes or the App store, please contact Apple for assistance.
Sometimes, mobile devices experience weak Internet connection. After completing a purchase, the App Store needs to send back a PURCHASE OK message to Color by Numbers HD, which confirms that your payment was successful. If you lose Internet connection when this message is sent, your purchase may not be processed. If this happens please complete the following steps:
If the Restore button does not resolve this error, please click on the "Contact" button below, and include the details regarding your purchase.
Thank you for whatever details you are able to provide.
If you have previously purchased Apps through iTunes or the App Store, you can redownload them to the same device without repurchasing. If you have a question regarding your device, or experience a problem purchasing a product comming from the app for your device, please visit: http://www.apple.com/support